En continuant, vous acceptez d'utiliser nos cookies. OK En savoir plus. Pour assurer le bon fonctionnement de Glassdoor, votre navigateur doit accepter les cookies. If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further!

WAH Customer Service Representatives are the face and voice of DISH to our nearly 14 million customers across the United States. DISH prefers that At Home agents do not have bandwidth or data cap on Internet usage caps lower than GB are not recommended. At Home agents are responsible for managing their data usage in a way that does not impact ISP connectivity, and they will be responsible for paying any overage charges associated with exceeding a cap.

Agents will receive the necessary At Home equipment on-site.

At Home agents will be responsible for transporting and installing the equipment to their at-home location. Agents will receive a document to help install the equipment and will have the opportunity to connect the equipment onsite before going home.

Agents must have a dedicated workspace at the home office preferably a separate room and must maintain the workspace in a safe condition, free from hazards and other dangers to people and equipment.

Since At Home agents will assist DISH customers over the phone, personal disruptions, such as but not limited to children playing, dogs barking, loud music, and non-work-related phone calls will not be tolerated and may result in reassignment to an onsite agent role.. Additionally, dependent care and other family obligations must not interfere with job duties.

Dish Network Installer Customer Service Work At Home Jobs Now Hiring | Snagajob

DISH reserves the right to inspect At Home workspaces to ensure business requirements are met. At Home agents will be members of a larger virtual team, with support from a supervisor.

There will be additional resources available such as team leads, help desk, and online tools. This is a structured environment and At Home agents will be provided a schedule they must adhere to. Initial new hire training will be conducted on-site and last 5 weeks.

After the new hire period, a minimum of one on-site workday per quarter will be required with additional days scheduled as needed. DISH considers providing reasonable accommodations whenever necessary to enable otherwise qualified individuals with disabilities to overcome physical or mental disabilities that prevent them from performing the essential functions of the position or to otherwise enjoy an equal employment opportunity.

If you believe you need a reasonable accommodation, please contact Human Resources. A Bilingual WAH Customer Service Representative performs the job duties and responsibilities above as well as the following essential job functions:.

You got to get there bro to understand the meaning of the off-set chill ness that this place has to offer. You should try it. Nothing really bad, bruh. It's all good, pay, breaks, chillness, k. Everything is savvy, you dig? Keep being the chill gods you are man and we will keep working our butts off for you. Good working environment and positive vibes while working.

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With the products they give you it's awsome. I like working with real products and having a tangible impact on customers.

The experience working at DISH varies significantly based on who your manager is. If you have a good manager, you can thrive. If you have a bad manager, you'll have a very poor experience at DISH in general. DISH's HR department is horrible. This is why the quality of your manager matters so much.

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Description de l'emploi If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further! A successful Bilingual WAH Customer Service Representative will have the following: Data and Usage Caps DISH prefers that At Home agents do not have bandwidth or data cap on Internet usage caps lower than GB are not recommended.

Equipment Agents will receive the necessary At Home equipment on-site.

Home Environment and Work Space Agents must have a dedicated workspace at the home office preferably a separate room and must maintain the workspace in a safe condition, free from hazards and other dangers to people and equipment. Team Environment At Home agents will be members of a larger virtual team, with support from a supervisor.

On-site Frequency Initial new hire training will be conducted on-site and last 5 weeks. Primary responsibilities fall within the following categories: A Bilingual WAH Customer Service Representative performs the job duties and responsibilities above as well as the following essential job functions: Working flexible schedules including weekends, holidays, and evenings Regular and predictable attendance Ability to regularly sit for long periods of time Ability to multi-task; speaking with customer while accurately logging and recording customer information in to call center databases Take back-to-back phone calls from DISH internal customers nationwide and assist them with questions regarding work order modifications, equipment modifications, as well as activation of customer services Meet or exceed minimum performance standards including but not limited to Average Handle Time; Customer Satisfaction; Quality, Up-selling, etc.

You will be constantly measured on these metrics Deescalate upset or irate customers in order to satisfactorily address their customer service needs. Avis sur DISH 2,5. Traduire avec Avantages You got to get there bro to understand the meaning of the off-set chill ness that this place has to offer.

Traduire avec Avantages Good working environment and positive vibes while working. Traduire avec Avantages I like working with real products and having a tangible impact on customers.

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